Contact ShenShu AI

If you have feature requests, suggestions, or run into any issues while using Shenshu AI, please feel free to reach out via email.

Feedback & Rewards

To encourage high-quality feedback, we may feature selected suggestions or reviews on our homepage (with all personal details anonymized). If your feedback is adopted, we’ll add 5 free chat credits to your Shenshu AI account.

Reach Us by Email

We no longer use an on-site contact form. Please contact us directly via email.

Support email:support@shen-shu.com

To help us investigate and resolve your issue faster, please include:

The email you use to log in to Shenshu AI (so we can locate your account and apply rewards);
A clear description of the issue or suggestion, including when it happened and what you were trying to do;
Screenshots of the page or any error messages, if applicable, so we can quickly identify the problem.

We’ll get back to you as soon as possible. Thank you for your patience and support!